How can we help you?

We have gathered answers to the questions we are frequently asked.
If you don’t find what you’re looking for, feel free to contact us !

Delivery

Orders must be placed by: October 18, 2026

Delivery: during the week of November 9, 2026

Delivery fee of $14.95

Free shipping on orders of $100 or more

Shipping costs and delivery time

Size chart and warranty on our products

Order status, payment method, problem with your order, etc.

Email, use of your data, terms of use, use of cookies, etc.

If you haven't found the answer to your question in the FAQ, our team will be happy to help. You can contact us by email or phone.

serviceclient@arseno.qc.ca
418 562-0831, poste 100

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